All of our jewellery is delivered using a fully insured, secure and swift service. All orders will require a signature on delivery.
Deliveries within all South African major cities are charged at R125 and all orders are dispatched using South African Courier Systems (trading as Royale International) next day service. For all other South African cities, a surcharge may be charged and are dispatched using South African Courier Systems (trading as Royale International) 48 hour service.
All international orders are charged at R260, dispatched using South African Courier Systems (trading as Royale International).
If an order is returned to us due to the postal or courier service not being able to complete the delivery for any reason, the customer will be responsible for the repeat delivery costs.
Subject to availability of the item ordered, we aim to dispatch within 7 working days of purchase. If the item is readily available and in stock we will dispatch it on the following working day. Between Christmas and New Year, any order placed will be delayed for production until the new year as the studio is closed over this time. .Please note that all our products are handmade and if not in stock, we will notify you with any delays. If items have to be made, it could take up to 4 weeks for delivery.
Deliveries will require a signature, so bear this in mind when giving your delivery address (home or work).
Please note that international shipments may be subject to import duties and taxes, which are the responsibility of the recipient. Please contact your local customs office for more information about specific duties and taxes regarding your country.
For further enquiries, please contact: firstname.lastname@example.org