TERMS & CONDITIONS

USE OF THIS WEBSITE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

The product and website design, including all text, graphics, information, designs, logos, content, and other material displayed on this website are the property of, or used with permission by Beryl Dingemans and are protected by South African and international copyright, trademark and other laws. Nothing on this website may be used, reproduced, displayed or distributed in any way, except with the prior written permission of the owner.

The customer or registered user on this website is responsible for maintaining the confidentiality of his or her user account information and password, for restricting access to such information and agreeing to accept responsibility for all activities that occur under their account, and they agree to be fully responsible for any claim, expense, liability, loss or costs, including legal fees incurred by us from any infringement of these terms and conditions.

PRODUCTS, CONTENT & PRICING

All content, products, prices of products and services described or depicted on this website are subject to change at any time without prior notice. All sizes and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products but the inclusion of any products or services on this website at a particular time does not warrant that these products or services will always be available and information may occasionally be inaccurate, incomplete, out of date or unavailable and may reflect a different price to the one stated. In addition, we may make changes to information regarding price and availability without prior notice. In the event that a product is listed at an incorrect price or with incorrect information due to a typo error or wrong product information.

Prices displayed on the website are shown in South African Rands (ZAR) and include VAT. Prices are subject to change at any time due to the fluctuations in the precious metal and gemstone markets.

ORDERS

We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We shall have the right to cancel any orders placed for products listed at the incorrect price and we also have the right to refuse or cancel product orders whether or not the order has been confirmed and a customer's credit card has been charged. If a credit card has already been charged for the purchase and the order is cancelled, we shall issue a credit to the credit card account concerned. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. Non-acceptance of an order may, for example, result from one of the following:

  • The product ordered being unavailable from stock
  • Our inability to obtain authorisation of payment
  • The identification of an error within the product information, including price or promotion

Once an order has been placed, it cannot be cancelled unless the shipment is unavoidably delayed. In this case, we will do our best to cancel the order if requested.

If the item you purchased is currently out-of-stock, manufacturing time will need to be added to the waiting period. Manufacturing time is normally 2-4 weeks depending on the item. Please be aware that dates are approximate and are subject to change. We will notify you if this is the case.

Please be aware that your entire order will ship together as soon as ALL items are ready for shipping. However, if you have any inconvenience with this and prefer to have items which are available shipped first, please let us know. Please consider placing a separate order if you'd prefer to have available items shipped first.

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